Privacy Policy

When you visit the Site, we automatically collect device telemetry (browser type, IP address, time zone, and session cookies). When you place an order, we collect specific details necessary to fulfill your purchase:

• Identity & Shipping: Full name, physical shipping address, and billing address.
• Contact Information: Email address for order status, carrier tracking updates, and delivery dispatch notices.
• Payment Data: Tokenized payment confirmations via secure, PCI-compliant payment gateways. Raw credit card data is never stored on our servers.

We process personal data solely for legitimate business operations and order execution:

• Fulfilling and dispatching lighting fixtures, processing transactions, and coordinating delivery.
• Communicating order status, customs clearance milestones, and tracking information.
• Screening orders for fraudulent risk and securing our transaction environment.

Residents of the European Economic Area, the UK, and California have legal rights regarding personal data, including the right to access, rectify, port, or request deletion of personal information.

To exercise any of these privacy rights, please reach out directly to our Data Privacy team at support@thecargoods.com.